ABOUT US
History
Caffè Duetto was born from the experience of top manager and business owner of its President, P. Torino, gained in HEINEKEN S.p.a., STAR S.p.a., MARR S.p.a. and QUARTIGLIA S.p.a. (Food and Catering Markets). Coffee interest started in the ‘90s, beginning to study the market and its problems, and new development possibilities.
In 2000-2001 new Espresso blends were tested, obtained from coffee beans with a low natural caffeine content, to be marketed with innovative commercial, marketing and service policies. The result is a newcoffee Brand, created to intercept the change in taste and the demand from espresso international consumers.
MISSION
Offer a young and modern coffee to Italian and international consumers. An Healthy coffee, MILD and PLEASANT
Work exclusively with high quality naturally MILD coffee, WITH A LOW NATURAL CAFFEINE CONTENT and a HIGH NATURAL ANTIOXIDANT POWER
Rethink the entire coffee chain (cultivation, processing, distribution and final consumption) by reversing the old production and market logic, made of clichés, beliefs in contrast with the demands of the consumer 3.0, “ways to do” dated and inapplicable in the modern world;
Build a service-oriented company thanks to technology, human resources and commercial policies, and constantly evolving.
Strengths
BLENDS: All Duetto blends are obtained from naturally mild coffee, with a low natural caffeine content and an high natural antioxidant power.
IMAGE: Our image is modern, young, strong and elegant and evokes the pleasure of a break. It is an image that recalls colors, flavors and mysteries of the world of coffee.
ROASTING: Of futuristic concept, our roasting is completely computerized and, therefore, not subject to variable factors, based on innovative technologies and high production capacity.
QUALITY CONSTANCE: The constant quality of the coffee is guaranteed to the final consumer thanks the selected suppliers, the processing, the programmed technical assistance of the machines, the pre and post sales service of the Customer Care. ·
CERTIFIED SUPPLIERSOur suppliers are market leaders in their field, have long experience and are reliable.
SERVICEOur service is timely and constant, focused and personalized.
HUMAN RESOURCESO: our human resources are selected and trained by the Company, have a high cultural level, are passionate and competent.
Our Company
Our roasting plant, inaugurated in 2007, is located in Ascoli Satriano (FG), just 3 km from the highway, on a total area of 20,000 square meters, of which 3,000 square meters are covered.
The plant includes:
Elegant and refined executive and operational office; an analysis laboratory; classrooms for conferences and courses; an event area; an area for the selection and conservation of raw coffee beans; a fully automatic roasting plant, equipped with a cooking oven (new system), tested and installed for the first time in the world; an area of ripening and preservation of roasted coffee, maintained at constant temperature and humidity; a technical assistance / workshop / warehouse center for spare parts; a production capacity of 8,000 kg of coffee beans (high quality) per day.
Other strengths
Suppliers: Stefany Carter (image), Milano Luce (insigna), Richard Ginori (cups), Figli di Pinin Pero & C. S.p.a. (single-dose sachets), Armando Testa S.p.a. (brand, logo, packaging);
Duetto Product Range (for Bars, Ho.Re.Ca., Home&Office) and Espresso Machines (Cimbali, Faema, Askoy, Didiesse, Spinel) “signed” Duetto;
Commercial Organization with external and internal Managers, selected, trained and specialized for Export, Bars, Ho.Re.Ca., Home&Offices (O.C.S.);
Innovative sales systems, born from the combination of the most traditional and consolidated techniques and the potential of modern Web and E-Commerce tools.
Internal Marketing Officefor the development of Advertising, Promotions, Merchandising, Customer Care and innovative forms of Digital Communication.
Direct and indirect sales points (Ho.Re.Ca.);
Programmed and Free Technical Assistance Service with Duetto specialized Technicians (to guarantee the constant quality of coffee), who work respecting a calendar of technical interventions;